Communication 

Mail

The Mexican Postal Service (Servicio Postal Mexicano/correos) is reasonably efficient, but is only popular for mass-mailings or when urgency is not the topmost priority.  Post offices are open from Monday-Friday 9am-3pm and Saturday 9am-1pm.  They usually offer a poste restante or mail-collection service, but the mail are held for only two weeks.  If you'd like your mail to be held longer, it helps to tell the senders to indicate "Favor de retener hasta la llegada" (please hold until arrival) on the envelope.  In Hispanic countries, the paternal surname is usually the second of a person's surname or the third if he/she has four names.  In effect, if you have three names it's best to have your letters' senders underline your last name so your mail won't be filed in a wrong stack which would entail time and trouble to find them even though there is no charge for claiming the mail.  American Express operates its own efficient mail collection service which is excellent for Amex cardholders, but you may be subject to a fee if you do not carry their card or cheques.  For intra-Mexico correspondence, travellers are advised to use a local carrier such as Estafeta instead.  For international deliveries, any of the well-known international companies are efficient especially in the "overnight" categories.  

Contact numbers of other delivery services in Mexico:

  • Estafeta: 5270-8300
  • DHL: 5345-7000
  • FedEx: 5228-9904
  • UPS: 5228-7900

Telephone

Local phone calls in Mexico are cheap, and some hotels will let you make local call for free.  Coin-operated public phones also charge little for local calls.  Travellers can also find in Mexico casetas de telefono, or phone offices where someone will make connection for you and charge you for the length of call you have made.  For a long-distance calls to other Mexican state, it is best to made a call with a phonecard.  These are available from telephone offices and stores near phones that use them.  International calls in Mexico are pretty expensive and the phonecard is the wisest option to minimize the cost.  Usually the highest price is issued by the hotel, so travellers may need to shop around to find the best deal as the costs for phonecards tend to vary a great deal.  The best way for travellers who plan to make international calls is perhaps buying a prepaid phonecards from their home country that can be used in Mexico in advance, so at least you're billed at a reliable rate.  Faxes can be sent and received at many long-distance telephone casetas, but the cost is still amazingly high.

To call collect or person-to-person, dial 92 for interstate calls within Mexico, 96 for the US and Canada, 99 for the rest of the world.  Calling from long-distance public phones, dial:

  • Mexico interstate : 01 + area code + number
  • US and Canada : 00 + area code + number

Main Mexican cities codes:

Acapulco 744, Cabo san Lucas 624, Cancun 998, Celaya 461, Chihuahua 14, Cozumel 987, Culiacan 671, Guadalajara 3, Hermosillo 621, Ixtapa 755, La Paz 682, Mazatlan 678, Merida 999, Mexico City 55, Monterrey 81, Oaxaca 951, Playa del Carmen 984, Puerto Vallarta 322, San Jose del Cabo 624, San Luis Potosi 481, Tempico 121, Tecate 665.

Cell Phone Service

Cell phone service in Mexico today is generally good.  Although the price is fairly steep as there is only one large cell phone provider, in some areas it charges less than land line fees.  Also, most cell phone users in Mexico have opted to use a prepaid system so that they're in control of how much they spend on the service.  For travellers going to Mexico, it is recommended that they use the local carrier and have a local number so that they can pay the local prices which is reasonable for vacationers or business travellers.  Coverage is also quite good especially in most tourist areas such as Puerto Vallarta, Los Cabos, Mazatlan, Acapulco, Guadalajara, Mexico City and so forth.

Internet Access

It is relatively easy to access internet while in Mexico as it's a booming means of communication.  Internet cafes can be conveniently located in virtually all the major cities and the level of service is excellent, albeit servers may crash more frequently than they do at home.  However, internet service is still rare in small provincial towns or in the places not frequented by tourists.  Prices start at $1 per hour and can be inflated to five times that amount in touristy areas.  It is recommended that travellers go to the internet cafes frequented by the locals rather than in the hotel zones as the price tend to be significantly cheaper.  Internet facilities in large cities are usually open from early morning until late at night, but the ones in smaller towns have shorter operating hours and close altogether at weekends. 




This article is authored and copyrighted
by Royal Exclusive Travel

 


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